Tuesday, November 1, 2016
COLES Supermarket Shopping Experience
I wish the top of COLES supermarket's receipt will have a section dedicated to soliciting feedback from customers akin to Kathmandu's receipt. I wish you will install a conspicuous signage at every single storefront worldwide to explicitly communicate to customers on the availability and ease of shopping online for their groceries. I wish you will clearly rename your FLYBUYS temporary card holder next to your self-service checkout to a dollar figure savings rather than an ambiguous "more.." Please explicitly communicate that the FLYBUYS temporary membership card is free to exacerbate card to market penetration rate.