Faulty Elevator Lighting at MYER - Bourke St, Melbourne City


MYER HEAD OFFICE
800 COLLINS ST,
DOCKLANDS VIC 3008

Attention:
Mr. Richard Umbers
Chief Executive Officer

FAULTY ELEVATOR LIGHTING AT MYER - BOURKE ST, MELBOURNE CITY

Dear Mr. Umbers

I wish you well. I noticed that the mini LEDs surrounding the front of the Elevator door at MYER – Bourke st, Melbourne city, Level 6, Lay-by area > was blinking and not working in comparison with the other elevators.

Could you please send engineering to fix this? This would be much appreciated. Thanks Mr. Umbers.

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com

“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown

Typo error in Suvey from www.mysurvey.net.au

24 August 2015

LIGHTSPEED GMI LTD.
LEVEL 12, 338 PITT STREET,
SYDNEY, NSW 2000

Attention:
Chief Executive Officer

TYPO REFLECTS POORLY ON BRAND IMAGE AND YOUR MANAGEMENT SKILLS

Dear Sir/Madam

I wish you well. I registered in www.mysurvey.net.au as user: bentsai81@gmail.com. I noticed that there was two typos in the survey for “My Working Life” for new users. There are also typo for the social media engine: “Tumbler”, where it should say “Tumblr” (Please see photo enclosed). Would you please fix these errors?

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com


“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown







August 22, 2015 at 02:07PM

Turn vintage trams into moving restaurant. St kilda Melbourne
via http://ift.tt/1JbzEkM

INSUFFICIENT FLYBUYS TEMPORARY REWARDS CARD BY MIDDAY RESULT IN LOSS SALES; LOSS PROFITS; REDUCTION OF UR SALARY INCREMENT




COLES
800 TOORAK ROAD
HAWTHORN EAST 3123
VICTORIA

Attention:
Mr. John Durkan
Chief Executive Officer

INSUFFICIENT FLYBUYS TEMPORARY REWARDS CARD BY MIDDAY RESULT IN LOSS SALES; LOSS PROFITS; REDUCTION OF UR SALARY INCREMENT

Dear Mr. Durkan

I wish you well. Please see photo enclosed.

Not having sufficient FLYBUYS temporary reward cards at COLES, Melbourne Central, Melbourne Inner CBD, Victoria, Australia result in opportunity costs; loss sales; loss profits; reduction of ur salary increment and reflects on your poor management skills.

What is the cost of attracting and retaining one customer and his/her circle of influence if only there is a Flybuys temporary card in the holder to you? How much would one customer and his/her circle of influence would spend at COLES during their lifetime after you locked them in with FLYBUYS? What is the cost of ensuring there are sufficient FLYBUYS card at all times in respect to those benefits?

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com

“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown


FAULTY KEY ON PIANO KEYBOARD FAIL TO SELL; INCURRED RENTAL EXPENSE TO DAVID JONES


ION AUDIO LLC.
200 SCENIC VIEW DRIVE,
CUMBERLAND, RI 02864

UNITED STATES

DAVID JONES
CUSTOMER RELATIONS
LEVEL 8
65-77 MARKET STREET
SYDNEY NSW 2000

Attention:
Mr. Iain Nairn
Chief Executive Officer

FAULTY KEY ON PIANO KEYBOARD FAIL TO SELL; INCURRED RENTAL EXPENSE TO DAVID JONES

Dear Mr. Nairn

I wish you well. Please see photos enclosed.

Please kindly consider replacing or repairing the “ION Piano apprentice” set with the broken key at Bourke Street, Melbourne city, Victoria, Australia. Not only does the set fail to sell; occupy space that could instead be used to shelf other profitable items; reflects poorly on David Jones and your Management Skills.

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com


“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown

WHY NOT BLUE / BROWN POP OUT TAG WITH FRONT FACING CUSTOMERS




TARGET AUSTRALIA
12 - 14 THOMPSON ROAD
NORTH GEELONG 3215
VICTORIA

Attention:
Mr. Stuart Machin
Managing Director

WHY NOT BLUE / BROWN POP OUT TAG WITH FRONT FACING CUSTOMERS

Dear Mr. Machin

I wish you well. Please see photos enclosed.

Would you not think that the advertising message penetration rate is higher if the front of the blue/brown pop out tag is rotated 90 degrees such that the message is facing directly at the customer standing in the middle of the aisle? This simple idea cannot be patented and has been implemented at other brands which is approved by Western Senior Management.

Why not a simple search at the patent office and talk to your patent lawyers whom have 10 mins to spare on the viability of this simple small tweak that could have a major impact on your sales; max your profits; max your salary increment; significant growth in your share prices; improvement in your job stability or promotion where a successful project outcome under your leadership lead to …

On a separate note, I like to compliment the Target Centre store greeter at Bourke Street, Melbourne City, VIC, Australia for his professionalism and warm personality that made me feel extremely welcome. I made several purchases because of this. Please consider Rishi – He was on shift in the evening on 18/08/2015 for salary increment, job promotion and a treat from his colleagues and managers. He is a great TARGET staff that wow customers and his example should be shared to other staff in TARGET worldwide to be learned from.

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com


“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown

TELEVISION TURNED OFF FAILED TO ATTRACT CUSTOMERS RESULTING IN LOSS OF SALES; LOSS OF YOUR PROFITS; REDUCED SALARY INCREMENT




GRAND CITY TRAVEL & TOUR
G3, 616 LITTLE COLLINS ST
MELBOURNE, VIC 3000, AUSTRALIA

Attention:
Business Owner of Grand City Travel

TELEVISION TURNED OFF FAILED TO ATTRACT CUSTOMERS RESULTING IN LOSS OF SALES; LOSS OF YOUR PROFITS; REDUCED SALARY INCREMENT

To whom it may concern

I wish you well. Please see photos enclosed.

I hope that you could repair or turn on the television showing advertisement at your store front (Swanston Street (QV), Melbourne City, VIC, Australia) to max your profits.

Please kindly consider this feedback.

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com


“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown

MOUSE POINTER ON TELEVISION DISTRACT VIEWER AND PREVENT THE PROPER COMMUNICATION OF ADVERTISING MESSAGE




OFFICEWORKS
236-262 EAST BOUNDARY ROAD
BENTLEIGH EAST 3165
VICTORIA

Attention:
Mr. Mark Ward
Chief Executive Officer

1.     FAULTY KODAK PHOTO KIOSK NEEDS REPAIRING
2.     MOUSE POINTER ON TELEVISION DISTRACT VIEWER AND PREVENT THE PROPER COMMUNICATION OF ADVERTISING MESSAGE

Dear Mr. Ward

I wish you well. Please see photos enclosed.

I hope that you could repair the faulty photo kiosk at QV Mall, Melbourne City, VIC, Australia.

I hope that you could move the mouse pointer to disappear at the edge of the TV Screen for the 3D printing section at QV Mall, Melbourne.

Please kindly consider this feedback.

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai


“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown

FAULTY KODAK PHOTO KIOSK NEEDS REPAIRING




OFFICEWORKS
236-262 EAST BOUNDARY ROAD
BENTLEIGH EAST 3165
VICTORIA

Attention:
Mr. Mark Ward
Chief Executive Officer

1.     FAULTY KODAK PHOTO KIOSK NEEDS REPAIRING
2.     MOUSE POINTER ON TELEVISION DISTRACT VIEWER AND PREVENT THE PROPER COMMUNICATION OF ADVERTISING MESSAGE

Dear Mr. Ward

I wish you well. Please see photos enclosed.

I hope that you could repair the faulty photo kiosk at QV Mall, Melbourne City, VIC, Australia.

I hope that you could move the mouse pointer to disappear at the edge of the TV Screen for the 3D printing section at QV Mall, Melbourne.

Please kindly consider this feedback.

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com


“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown

WHY DO U THINK LIKE LUCKY DRAWS ARE FAKE?

16 August 2015

TARGET CUSTOMER EXPERIENCE CENTRE
REPLY PAID 41
NORTH GEELONG VIC 3215

WHY DO U THINK LIKE LUCKY DRAWS ARE FAKE?

To Whom It May Concern

I wish you well. 

When I look at the brochure directing me to the website to offer my feedback in the hopes of a lucky draw, I can’t help but feel that I will not win the lucky draw or it could just be another Marketing trick which does not give out rewards. 

Why not publish the photos on winners of gift card from Lucky Draw on your website with the Management awarding the gift cards to the winners? 

This will greatly improve customers’ participation and reflect authenticity. 

Photos of Past Winners from the lucky draw are positioned beside lucky draw forms or on the cover page of the brochure (feedback brochures -TARGET centre) in-store would encourage participation which also eliminate the fear of duplicity.

Please kindly consider this feedback. 

Thank you for your time in reading this letter. 

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com
Email: bentsai81@gmail.com

“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown 

Y not roller ball at end of stylus to write with less friction and with ease?

 Think Samsung

Why don't TARGET, Myer n David Jones time their sales period one after another during off peak season instead of one after another

The Porefessional. : BENEFIT cosmetics

DAMAGED “CHRISTIAN LOUBOUTIN” SIGNAGE NEEDING REPAIRS




DAVID JONES
CUSTOMER RELATIONS
LEVEL 8
65-77 MARKET STREET
SYDNEY NSW 2000

Attention:
Mr. Iain Nairn
Chief Executive Officer

DAMAGED “CHRISTIAN LOUBOUTIN” SIGNAGE NEEDING REPAIRS

Dear Mr. Nairn,

I wish you well.

I humbly implore you to use the powers vested in you to recommend the store management at Bourke Street, Melbourne City to repair the damaged signage.

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com

“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown

DOUBLE SIDED SIGNAGE NEEDED FOR BONDS SIGNAGE TO MAX MESSAGE PENETRATION RATE; MAX SALES; MAX PROFITS; MAX YOUR SALARY INCREMENT




MYER HEAD OFFICE
800 COLLINS ST,
DOCKLANDS VIC 3008

Attention:
Mr. Richard Umbers
Chief Executive Officer

DOUBLE SIDED SIGNAGE NEEDED FOR BONDS SIGNAGE TO MAX MESSAGE PENETRATION RATE; MAX SALES; MAX PROFITS; MAX YOUR SALARY INCREMENT

Dear Mr. Umbers,

I wish you well.

I really wish that there could be a double sided signage for BONDS section in your store at Bourke Street, Melbourne City, Victoria. The benefits of having a double sided signage is that it will double the advertising message penetration rate resulting in doubling of sales; doubling of profits; maximising your salary increment; growth in your share prices; security in your position as CEO.

I humbly implore you to use the powers vested in you to recommend the store management at Bourke Street to install double sided signage throughout the store. Please share this feedback to all store managers throughout Australia to ensure double sided signage is used for all stores worldwide.

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com

“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown

WHAT IS THE COST OF WASHING SIDE PLATE FOR SHELLS VERSUS BENEFITS OF SERVICE EXCELLENCE N POSITIVE WORD OF MOUTH



DAVID JONES
CUSTOMER RELATIONS
LEVEL 8
65-77 MARKET STREET
SYDNEY NSW 2000

Attention:
Mr. Iain Nairn
Chief Executive Officer

WHAT IS THE COST OF WASHING SIDE PLATE FOR SHELLS VERSUS BENEFITS OF SERVICE EXCELLENCE N POSITIVE WORD OF MOUTH

Dear Mr. Iain,

I wish you well.

I hope that the Food Court (Bourke Street, Melbourne City, Victoria) section selling Stir Fry Chinese Foods could give side plates for customers to place their shells e.g mussel and prawn shells when the Laksa or other dishes with shells are served. This is proper etiquette in other mid to high end restaurants in Melbourne. Given the price range of this food section, I hope that you could use the powers vested in you to influence the management of Bourke Street mall to give side plates for their dishes with shells.

This act would cost you nothing and would have numerous benefits such as increased diners satisfaction which would spread positive word of mouth, bringing other diners to David Jones which would have a chain effect on the purchase of other David Jones items in-store. This would significantly increase sales; max your profits; max your salary increment; max your share prices; enhance your job security.


Thank you for your time in reading this letter. 

WHAT IS THE COST OF LOSING 1 x MEMBER + HIS CIRCLE OF INFLUENCE VERSUS INSTALLING PHONE CHARGING POINTS IN LOCKERS N MEMBER LOUNGE





FITNESS FIRST LTD
58 FLEETS LANE
POOLE
DORSET
BH15 3BT
UNITED KINGDOM

Attention:
Mr. Oren Peleg
Chief Executive Officer

WHAT IS THE COST OF LOSING 1 x MEMBER + HIS CIRCLE OF INFLUENCE VERSUS INSTALLING PHONE CHARGING POINTS IN LOCKERS N MEMBER LOUNGE

Dear Mr. Peleg,

I wish you well.

I really wish that your next upgrades for existing Fitness First clubs and new clubs could install Phone Charging Points in each locker and/or Member Lounge. I am disappointed that there are no Phone Charging Points in the lockers or member lounge at QV Mall, Melbourne City, Victoria. The local Woolworths Supermarket and Prahran Central have Phone Charging Points with disclaimer that denies liability for phone damage. This was approved by Western Senior Management.

I hope that you could use the powers vested in you to influence Fitness First Australia to install Phone Charging Points, otherwise please store this feedback in your company’s database until such time a successful project outcome is needed for …

I relinquish all rights and monetary benefits for myself, family and future generations from this feedback to David Jones and Woolworths.

Thank you for your time in reading this letter.

Kind Regards



Jianfa (Ben) Tsai
Blogger at www.bentsai.com

“We buy things we don't need with money we don't have to impress people we don't like” : Author Unknown

Dreaming of Food

Lie on White Bed, Print a Dream Bubble, Place real food on Dream Bubble advertise restaurant

How to motivate staff to improve customer service

How did our customers rate us.? Customers rating displayed as "Fuel gauge chart" installed by staff walkway. 

Why not turn Sides of Garbage Trucks into Advertising Message for the Environment

Garbage truck with environmental message. " you are making a difference by recycling"

How to sell Seafood Fried Rice

Slice Carrots in slices > Use Metal Fish Stencil and cut sliced carrots into fish shapes (leave a hole for the eye) > Stir fried "Fish" shaped carrots with seafood fried rice. 

Left over carrots use for juice or home cooked fried rice. 

Take a Toy Train and attached it with various assorted Sushi at the back

Take photo and share online

Imagine EQUAL sugar options for Cafes in your Country

Explicitly communicated

Why doesn't David Jones departmental store use overhead speakers to announce promotions periodically

How to engage customers by drawing tattoo of restaurant logo on arm with marker

Take a photo of the tattoo and the food and post online

How to look presentable in the Office

Comb hair upwards to look more alert

Commonwealth Bank ATMs remember your preferred languages

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Imagine Black and White Font Colour for Bus Overhead Electronic Indicator on Bus Number and Street Names

How to advertise great soft boiled eggs for your restaurant

Ask for uncracked half boiled eggs. Draw in eggs. Egg 1 cry. Egg 2 cracked open eyes crossed

Always on camera phone

Is there an always ON Camera phone?

How to advertise a burger with a Flag

Thumbs up in photo. Take Neo print sized photo. Scotch tape photo to toothpick.  Stick into restaurant burger

Bedside lamp clutter bedside table

How to free up space?

Silver Metal bar connected to back of beside table, Arc forward to hold the light bulb to illuminate the room. 

The frees up table space

Position homeless near church n catholic bookshop max profits

Why does Cleaners in Food Court scrap leftover food from plates in front of customer when clearing plates

Fitness first app on how to use gym equipment vid

"How to moan seductively" album sold on iTunes / app store

How to sell fried rice

Set up restaurant on168 Fortune Street beside temple selling $16.80 fried rice.

168 in chinese symbolise wealth: yi lu fa

How to keep the Office Pantry Clean

  1. Please clean the kitchen sink once you have cleaned the utensils.
  2. Clean the coffee dispenser flap after every use.
  3. When eating, do not spill food around the plate on the table. When you finish, push the chair back in. It looks neat and allows more walk-around space.
  4. If using a microwave, clean up the glass carousel after use.
  5. If you use the office refrigerator, clear out your food daily even if you did not eat it.
  6. Remember to clear your food stuff from the office refrigerator if you are away from office more than 2 days.

How to double check your work

Move your Mouse cursor left to right from top to bottom to double check slides n work

Reflective stone used for memorial to join the past and present

LA MER or LAMER...


Would you secretly laugh at Kind People


Plants shooting upwards are great for Positive Fengshui


Quality Bottle Artwork = Quality Liquor


Steel Belt adds a touch of class to Fashionwear