video the process if anyone ask for proof.
Use your own blood.
Im banned from Emporium mall's Email link from the website customer feedback section as well as their social media channels. Please help to relay this observation to mall's management to fix the advertising board. Thanks.
Current display of Food item in a restaurant of a developed country:
Problem: You can only see 1/4 of the food. Most of your vision lies on the plastic bowl. Unless u prefer to buy or eat the bowl, it seems common sense to maximise the size and Food display ratio to the bowl to attract even customers from a reasonable distance away.
Proposed to learn from same branded franchise chain from developing country:
named restaurant in citylink - near city hall train station - Singapore
Food display from Ajisen Ramen in Singapore's City Square mall which had since closed down (perhaps partly due to my feedback. Sssshhh don't tell anyone)
You are unable to view the TV from the upper floor of the restaurant:
Current positioning of TV which is too high for the customers sitting in front of it.
Proposed to move the current TV positioning downwards to an ergonomic position so that customers need not tilt their heads backwards too much to view the shows which may result in neck aches.
That is not important to the management.
If the customers are unable to maximise their viewing time on the television due to neck aches it would lower the amount of advertisement exposure rate to the customers and thus lower ad sales n profits to the management.
There are other reasons too, but i probably would not get a response from KFC anyway.
Nothing may change due to politically correct statements with a lot of talking but no action.
I hope this observation would be stored in the knowledge base of this restaurant's competitors for the design of their future new outlets.
Current positioning of product on hanger on hook:
Currently the mask is in a plastic packaging and positioned at the front of the shirt n obstructing the selling point which is the cartoon image on the shirt.
With the proposed design of fixing one mask permanently on the edge of the hanger hook, it will be a conspicuous positioning that attract customers from various vantage points.
The mask in the plastic packaging that is attached to the shirt/hanger via a plastic cable is to be re-positioned to the back of the shirt. This allow customers to take the clothing on the hanger off the hook at the back of the permanently fixed mask without the other masks obstructing the cartoon image.
Critic: What if the customer did not notice the mask on the back of the shirt? Ans: It would be a surprise if anyone bought a shirt simply by viewing from the front without measuring the child or trying the shirt on? When they do try the shirt on, they will discover the mask. It would be a pleasant surprise to find the mask free of charge at the cashier. A signage would be helpful?